We want as many people as possible to be able to use this website. This means you should be able to:

• change colours, contrast levels and fonts
• zoom in up to 200% without the text spilling off the screen
• Navigate most of the website using a keyboard
• Navigate most of the website using speech recognition software
• listen to most of the website using a screen reader

The website is designed to be responsive and works across mobile phones, tablets and desktop devices.

We aim to use plain English and keep content clear and easy to understand.

How accessible is this website

This website is partially compliant with the Web Content Accessibility Guidelines (WCAG) version 2.2 AA standard.

This is because some parts of the website are not yet fully accessible.

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Non-accessible content

We know some parts of this website are not fully accessible:

• Some links use generic text such as “Visit” or “View details”, which may not clearly explain where the link goes.
• Some PDF documents may not be fully accessible to screen reader users.
• Some interactive elements (such as menus or filters) may not be fully optimised for keyboard navigation.
• We are still reviewing colour contrast and focus indicators across the site.

We are aware of these issues and are working to address them.

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What we’re doing to improve accessibility

We are committed to improving accessibility and making the site easier for everyone to use.

We are currently:

• working with developers to improve accessibility across the website
• reviewing and improving link text so it is clearer and more descriptive
• improving the accessibility of documents, including PDFs
• continuing to improve content using plain English

Accessibility improvements are ongoing as part of regular website updates.

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Content that is not within the scope of the regulations

Some content may not be fully accessible but is exempt under the accessibility regulations. This may include:

• older PDF documents published before September 2018
• third-party content that we do not control

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How to report accessibility problems

If you find any problems with the accessibility of this website, or need information in a different format (such as accessible PDF, large print, easy read, audio recording or braille), please contact us:

Email: connecttowork@somerset.gov.uk

We’ll consider your request and get back to you as soon as possible.

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Enforcement procedure

If you are not happy with how we respond to your request, you can contact the Equality Advisory and Support Service (EASS).

The EASS provides advice and support on discrimination and human rights issues.

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Technical information about this website’s accessibility

Somerset Council is committed to making its websites accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) Accessibility Regulations 2018.

This website is partially compliant with WCAG 2.2 AA, due to the non-compliances listed above.

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Preparation of this accessibility statement

This statement was prepared on 4 June 2026.

It was last reviewed on 4 June 2026.

The website has been reviewed using a combination of manual checks and internal review.