Privacy Statement

What personal information do we collect?
The information we collect from you will depend on the service you have requested from us. This information may include your full name, business email address, business telephone number, business name, physical business address and website address.

What do we use your personal information for?
We will process the information that you provide to us in the following ways:

  • keeping information up to date, primarily through regular contact with you
  • to contact you about events we and relevant partners are organising
  • to provide you with updates on topics relevant to the services we are providing

How do we protect your personal information?
We aim to protect your personal information in the following ways:

  • keeping information up to date, primarily through regular contact with you
  • storing information in secure locations, including information stored electronically
  • destroying information which is no longer relevant, unless we have a legitimate reason or statutory obligation to retain it

How long do we keep your personal information?
Your data is held by Step Up Somerset or organisations delivering Step Up Somerset business on its behalf. We will not sell or share your information to third parties for marketing purposes. In conducting Step Up Somerset business:

  • we may pass your information to our third-party service providers, subcontractors, and other associated parties for the purposes of completing tasks on our behalf.
  • when we use third party providers, we disclose only the information that is necessary to deliver the service and we have a contract in place that requires them to keep your information secure and not to use it for their own direct marketing purposes
  • we employ the services of other trusted parties for dealing with certain processes necessary for our operations for collating e-newsletter responses and for BACS payments

Accessing your personal information
With regard to your stored data your rights include the following; please contact us on with regard to handling your data under any of these rights and we will provide a response within 3 working days:

  • The right to request access to your data
  • The right to request rectification to your data
  • The right to request erasure of your data
  • The right to request restricted processing of your data, e.g. the choice to unsubscribe to any direct marketing that we send you
  • The right to request data portability
  • The right to object to how your data is used, including if relevant the right to refer your objection to the Information Commissioner’s Office
  • Where your data is being collected, e.g. by completing a form on our website, you will be given the option to choose to restrict the collection or use of your personal information.

Security precautions
Data security is of great importance to Step Up Somerset and to protect your data we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure data collected via this website.

If password access is required for certain parts of the website, Step Up Somerset are responsible for keeping passwords secure and confidential.

Whilst Step Up Somerset has policies to protect your data please note that transmission of information over the internet is not entirely secure and is done at your own risk. We cannot ensure the security of your data transmitted to the website.

We will inform you if a breach occurs and that we consider your data exposure to be a risk to you and your rights.

IP addresses and server logs
This site records IP addresses and produces server logs. This information is used solely for monitoring the volume of traffic the site receives and measuring the number of visitors.

Use of cookies by this website
Cookies are small text files that are placed on your computer by websites that you visit. They are widely used to make websites work more efficiently and to provide information to the owners of the site. Any cookies that may be used by this website are used either solely on a per session basis or to maintain user preferences. Cookies are not shared with any third parties.

Links to other websites
We may provide links to other websites from our own website. We have no control over such websites and are not responsible for the content of these websites. This Privacy Policy does not extend to your use of such websites. You are advised to read the privacy policy or statement of other websites prior to using them.

You may not transfer any of your rights under this Privacy Policy to any other person. We may transfer our rights under this Privacy Policy where we reasonably believe your rights will not be affected. We may transfer your personal information to a third party as part of a sale of some or all of our business and assets. We would take steps to ensure your privacy rights continue to be protected.

If any competent authority finds that any provision of this privacy policy is invalid, illegal or unenforceable, that provision or part-provision will, be deemed to be deleted and the validity of the other provisions of this Privacy Policy will not be affected.

Unless otherwise agreed, no delay, act, or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.

Changes to this Privacy Policy
Step Up Somerset reserves the right to change this Privacy Policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the website and you are deemed to have accepted the terms of the Privacy Policy on your first use of the website following the alterations.

You may contact Step Up Somerset by email at with regard to any part of this policy.

Applicable law
This website and the use of it is governed by English law and English courts shall have exclusive jurisdiction over any related disputes.